Care & Connection

At Sprachcaffe, your children are in good hands.

Our young and well-trained supervisors - called Teamers - are there to guide, support and care for them every step of the way.

They're carefully selected, fully prepared for all kinds of situations, and always available to help. When putting together our teams for student language trips, we always ensure a balanced mix of experience, energy and care.

Meet our Teamers

Discover how we make our language trips safe, fun and unforgettable.

What our Teamers do for you

Our student trips with Sprachcaffe place great importance on student care. Here are some core aspects typically offered:

  1. Preparation: Support often begins even before the journey starts. Sprachcaffe provides information to help students and parents prepare for the trip. This includes destination details, cultural insights, packing lists, and organizational notes. We also collect information on your health, arrival details (if not booked through Sprachcaffe), and language level to ensure the best possible experience.
  2. On-Site Supervision: At the destination, our "teamers" - a team of supervisors - ensure the students' safety and well-being. These supervisors are usually young adults who primarily communicate in the local language and assist with everyday questions. They organize leisure programs, accompany students on excursions and activities, and serve as points of contact in case of problems or health concerns.
  3. Regular Check-Ins: Supervisors hold regular meetings or check-ins to ensure students are comfortable and doing well.
  4. 24-Hour Emergency Contact: Sprachcaffe generally provides a 24/7 hotline for emergencies so students or parents can get help at any time.
  5. Support with Courses and Accommodation: If students are staying with host families, the supervisors work closely with those families to ensure a safe and supportive environment. If a student feels uncomfortable in their course, our teamers are also the first point of contact.

Note that specific support details may vary depending on the program and destination.

Team Composition

Experienced and new teamers bring a variety of backgrounds and complement each other perfectly. Thanks to the guidance of our long-standing team leaders, new team members are already completing their tasks successfully on their first assignments.

Many of our teamers have participated in a Sprachcaffe student trip themselves and know exactly what situations to expect. Others volunteer with youth in their home countries - as sports coaches, tutors, or youth center leaders. These different experiences create the perfect mix on site to address all student needs and interests. To ensure each student receives the attention they need, one teamer is assigned to a maximum of 15 students.

Discover our language trips for students »

Teamer Preparation

Of course, we conduct interviews and training seminars before the first trip to prepare our supervisors. In group discussions, case studies, and presentations, teamers learn how to handle various situations. Local youth protection laws are also covered. Those who complete the training receive a certificate.

Our teamers also receive cultural and logistical information about the destination and school. Only supervisors who are well-informed can confidently guide students through their language holidays. Once on site, an experienced coordinator and our school team are always available to support the supervisors.

Become part of the team »

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