Language Courses for Adults

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General terms and conditions

Below you will find the general terms and conditions for our language courses for adults. By completing your registration, you confirm that you have read and understood these travel and booking conditions for language travel with Sprachcaffe.

The legal principles published on this page also apply to our language holidays for students as well as to the 35+ and Bildungsurlaub programmes. Since language travel for minors is a special case, the General Terms and Conditions for our language courses for school children are published on a separate page.

You can find our privacy policy here.

General Terms and Conditions for Adult Language Travel

Fill in the application form, scan it and send it to schools@sprachcaffe.com. A deposit of 20% of the total amount is due at the time of registration. With your application, you commit yourself to the
services requested and booking conditions. After having received your application and deposit, we will send the confirmation of enrollment and the invoice. The welcome pack with extra information and the address of your
accommodation will be sent after you have settled the remaining balance. The invoice must be paid in full four weeks before arrival.

Any change (e.g. arrival date, accommodation, etc.) required up to 28 days before departure will incur a fee of GBP 45 / EUR 55 / USD 55 / CAD 70 or equivalent (USA in accordance with ACCET and local
state regulations). Afterwards we will do our utmost, but cannot guarantee the fulfillment of the request made since extra costs may be incurred. In that case, the rebooking charge may exceed GBP 45 / EUR 55 / USD 55 / CAD 70.

 

 

up to 16 days prior to start date

 

 

 

3 - 15 days prior to start date

 

 

 

 

1 - 2 days prior to start date

 

 

 

 

After course start

Worldwide

10%, max: GBP 200 / EUR 250 / USD 300
Additional visa and courier fees, if required

 

50%, max: GBP 400 / EUR 500 / USD 600
Additional visa and courier fees, if required

 

 

90%, max: GBP 800 / EUR 1000 / USD 1200
Additional visa and courier fees, if required

 

100%, max: GBP 1000 / EUR 1200 / USD 1300

Canada

10%, max CAD 350
Additional courier fees, if required

 

 

 

30%, max. CAD 700
Additional courier fees, if required

 

 

30% max. CAD 1000
Additional courier fees, if required

 

 

We follow the policies established by ACCET and the respective U.S. or Canadian state. +2 weeks of accommodation

USA

Non-refundable fees, max USD 160 – 310, depending on the location.
(registration, placement and courier fees)

 

Non-refundable fees, max USD 160 – 310, depending on the location.
(registration, placement and courier fees) + 1 week of accommodation

 

Non-refundable fees, max USD 160 – 310, depending on the location.
(registration, placement and courier fees) + 2 weeks of accommodation

Cancellation insurance is available at 2% of the total amount (min. GBP 45 / EUR 55 / USD 55 / CAD 70). The insurance fee must be settled at the time of registration and will only apply if you cancel prior to departure due to health reasons (written medical confirmation is required as proof). In the unlikely event the school is unable to create a group course due to an insufficient number of students of the same level, smaller classes for a reduced number of lessons will be provided instead (standard = 12 lessons / intensive = 18 lessons, i.e. standard + 6 one to one lessons). The minimum number of participants is 4. Under the rare circumstances of our being forced to cancel, all fees paid for Sprachcaffe Languages PLUS services will be refunded.

In order to provide the letter of acceptance required by the embassy for issuing a visa, 40% of the total amount should be paid together with an additional charge of non-refundable GBP 40 / EUR 50 / USD 50 / CAD 65 or equivalent (in USA and Canada this amount is included in the registration fee); non-refundable shipping fees may apply. In the case of visa refusal, a full refund minus the additional, non-refundable fees can only be made if the student provides the letter of refusal issued by the embassy at least 15 days before departure (evidence of visa refusal is required). After this date we will consider the participation of the student as confirmed and normal cancellation/rebooking charges will apply. In case the visa has not yet been issued 16 days before departure, we strongly recommend postponing the course. In this case, the first rebooking fee will not be charged.

By bank transfer: The relevant account number will be on the invoice. Please send us a copy of the transfer order. All bank charges will be incurred by you. By credit card: Upon your notification, the appropriate form will be sent. It will need to be completed with the name of the credit card issuer, card number, expiry date and signature. An additional 2% credit card fee will be charged.

Neither agent, operator, nor the school will be held responsible in any way for any accident, illness, loss of personal effects or change in personal circumstances arising at any time prior to or during the course. We therefore strongly recommend a personal travel insurance (incl. Health, Accident, Liability, Deportation: Basic protection from GBP 1,30 / EUR 1,50 / USD 1.50 / CAD 2.00 per person per day plus a service charge of GBP 13 / EUR 15/ USD 15 / CAD 20).

Parents of minors agree that neither Sprachcaffe Languages PLUS nor the homestay shall be liable for damage or problems caused either negligently or intentionally by their children while participating in trips. Parents and their children who are still minors recognize and accept the laws and the normal code of conduct of the country, which they are visiting.

By agreeing to our general terms and conditions, you are accepting that SPRACHCAFFE Languages PLUS has the right to use any photos, video and sound recordings, which may be produced in the course of a language programme. These materials may be used by us for promotional purposes without cost implication or the need for a separate authorization from you. You can always retract your agreement to let us process your data as well as your agreement to let us use your personally identifying data. Please email info@sprachcaffe.com in order to do this.

While all information in this is accurate at the time of publication, the content may be subject to updates. We reserve the right to refuse admission or to dismiss any student from school/accommodation without any refund in the event of misconduct or unsatisfactory attendance. The school expects students to adhere to the rules set. Errors and changes are reserved.

Tour Operator

SPRACHCAFFE International
SCI Travel LTD.

Alamein Road,
St. Julians/Pembroke, PBK 1776
Malta

Tel.: +356 25 70 1000
info@sprachcaffe.com
www.sprachcaffe.com

Vat No: MT18266631

Misprints excepted!

You will receive the legally prescribed security certificate of our insolvency insurer Reisegarant with the invoice. In addition, for your and our safety, we have all the legally required tour operator insurance policies at our disposal.

For your personal travel protection we recommend the conclusion of a travel cancellation insurance for € 30,-. It protects you against possible cancellation costs should you not be able to start your journey. For perfect protection during your trip, our partner ERV offers an all-round carefree package.


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